SEE FAQ SCROLL TO BOTTOM OF PAGE
We are a mostly two-person team comprising a father and son. (my son only works very minimally, I do the majority, so basically its a one man show.)
Therefore, please note:
We work hard to fill all orders as soon as possible, however, please be patient we are sometimes affected by supply vendor issues.
We sincerely thank you immensely for your business!
Sincerely,
Chad Boston
GENERAL ORDER STATUS
UPDATED: Wednesday, April 23, 2024
9:00 AM Pacific Standard Time
HIGH ORDER LOAD - BE PATIENT - THANK YOU
*** WAITING ON DELIVERY OF VINYL SKIN MATERIAL and TOPPER MATERIAL - PLEASE BE PATIENT ***
SHOP DAYS - MONDAY - THURSDAY | 8 to 4 Pacific
Mail ships Fridays - (FOR THE TIME BEING) Please allow 2-6 weeks to process orders.
Thank you for your patience!
I AM UNDER A HIGH ORDER LOAD.
WE ARE TRYING TO CATCH UP - THANK YOU :-)
NEXT MAIL BATCH by
Friday April 25th
and
Friday May 2nd
(or sooner)
*** Some printed labels get held due to
package processing and may go out
on different days. ***
Some orders are waiting on laser time,
and some on vinyl delivery.
Sunshield MFG also.
WE DO NOT GIVE SHIPPING TIME ESTIMATES
International and Domestic shipping is SLOW.
Please be patient, especially Internationally.
IF I PLACE MY ORDER TODAY …
THERE ARE ABOUT
85 orders ahead of me!
(Working hard to bring
this number down
to under 20 by May 9 2025)
NEWEST ORDER NUMBER:
14124
SOME ORDERS SAY “SHIPPED”
BUT ARE STILL BEING FILLED
SEE FAQ BELOW.
OLDEST ORDER IN QUEUE:
13973 - March 22nd, 2025
PLEASE NOTE:
MANY ORDERS NEWER THAN THE
OLDEST IN QUEUE HAVE BEEN FILLED
AS THEY ARE EASIER ORDERS TO FILL
OR HAVE STOCK READY MADE.
Question Orders Waiting on Answers
0
Working ON:
???
PLEASE CONTACT ME
Chad@ChadBoston.com
Customer Service Satisfaction Flags
1
Sunshields in Process
2
FAQ:
I received your toppers and they do not seem to fit is there an issue?
No, there is no issue. Yes, our toppers do fit.
They were made intentionally tight. Address the foot switch at a 45° angle and press firmly.
See video below.
Please note:
If you are using HX Line 6 style toppers with a magnet. If the connection to the touch capacitance is not working remove the foot switch.
Press the magnet in towards the foot switch a little bit and reinstall your connection should be reestablished.
I received a shipping notice but it appears that it has not been received by the shipper, where is my package?
Here is my work flow (please remember I am a one-man show):
Receive Order
Print Paper Packing List
Prepare Materials
Check stock
If out of stock, order materials
Produce Items in Batches for Multiple Orders
Many orders include multiple products to prepare
Batch Print Shipping Labels
This initiates the fulfillment process, involving hours of careful order selection and sorting
It's the beginning of the process
Post-printing, occasional issues might delay the transfer to the shipper.
Pack Order
Transfer to the shipper